Repair Process
Our 10-Step Collision Repair Process
From initial estimate to final delivery, every step is handled with precision, transparency, and care — using genuine OEM parts and factory-certified methods.
- Free Damage Assessment & Estimate
Your vehicle is thoroughly inspected in our estimate bay. We use 3D digital scanning and photo documentation to create an accurate, itemized estimate — ready for insurance submission the same day. - Insurance Claim & Approval
We submit your estimate directly to your insurer. Our claims specialists negotiate for full OEM part coverage and fair labor rates. Hidden damage? We handle supplements seamlessly. - Controlled Disassembly
Damaged areas are carefully disassembled to reveal any hidden structural issues. New findings are photographed and added to a supplemental estimate for approval. - Genuine Parts Procurement
Our full-time parts team orders 100% OEM parts from Toyota, Audi, BMW, Mercedes-Benz, Porsche, and Lexus — tracked daily to prevent delays. - Precision Frame & Structural Repair
Using Celette frame benches and Car-O-Liner 3D measuring, we restore your vehicle’s frame or unibody to factory specifications within 0.1mm tolerance. - Expert Body Panel Replacement
New panels are fitted, welded, and metal-finished. Panel gaps are aligned to factory standards — your car starts looking whole again. - BASF-Certified Paint Application
In our dust-free downdraft paint booths, we apply computer-matched color and high-solid clear coat. Paint is oven-baked for maximum durability and gloss. - Reassembly & Systems Check
All trim, moldings, lights, and electronics are reinstalled. We test windows, locks, sensors, and ADAS systems to ensure full functionality. - Final Detail & Quality Inspection
Your vehicle receives a complete interior/exterior detail — shampoo, polish, tire shine. Then a 50-point inspection and road test confirm perfection. - Delivery with Lifetime Warranty
You inspect your vehicle in our covered, fully-lit delivery bay. We review all repairs, return your rental, and send you home — backed by our Lifetime Warranty.
Platinumwerks Collision Center is the dealer-recommended choice for collision repair in Melbourne, proudly serving Palm Bay, Merritt Island, Cocoa, Viera, and all of Brevard County. We are factory-certified for Toyota, Mercedes-Benz, Audi, Porsche, BMW, and Lexus — and expertly repair all makes and models.
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